Support and On Demand Help Videos

Please submit your help ticket below OR see our On Demand Help Videos below for immediate service.

Help On Demand Videos

for the THTRF (Texans Helping Texans Recover) Platform

How to sign up for the THTRF Platform and create a claim?

How to reset your password on the THTRF platform?

How to upload your utility bill on the THTRF platform?

How to edit your claim on the THTRF Platform?

How to upload pictures or additional documents to support a claim?

How to delete and modify claim documentation?

Importance for a guide to confirm email receipt with customer hero.

How to login to the THTRF.com or CirclesX.com Platform with SSO (Single Sign On)

Initial Claim Loss and Damage Calculations (Finalized calculations will be adjusted by licensed adjusters):

Video Block
Double-click here to add a video by URL or embed code. Learn more

How To Create an Account on the THTRF platform?